Hi,
I would uninstall the game using the account that it was installed on. Remove any external drives and the restart the computer. Then login to your account and re-install it.
Also check with the Game Maker's Support and Forums.
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GTA5 - Supporthttps://support.rockstargames.com/hc/en-us/sections/200051917-Grand-Theft-Auto-V-Technical-Support
Resources for Xbox Support
https://answers.microsoft.com/en-us/feedback/forum/fdbk_commsite-feedback_other/resources-for-xbox-support/cc0713d0-ac7f-4607-9817-62014a08b9e0#duplicate=0
For most Xbox issues :
The Microsoft Community (formerly Answers) has no influence on XBox or XBox Live
so you need to contact them.
XBox - Support
http://support.xbox.com/en-us/Pages/default.aspx
XBox - Contact Us (Support)
http://support.xbox.com/en-US/contact-us
XBox - Support Forums - and My XBox (on upper right)
http://forums.xbox.com/
Xbox Support phone number
- Toll free: (800) 4MY-XBOX or (800) 469-9269
Hours of Operation: 600h to 2200h / Pacific Standard Time / everyday
International (Direct Dial to U.S.A): 425-635-7180
XBox LIVE - Service Status
http://support.xbox.com/en-US/xbox-live-status
Manage XBox Live Account
http://support.xbox.com/en-US/billing-and-subscriptions/account-management/xbox-live-account-management
Xbox Live - Policy & Enforcement - Account Suspension - Case Review
https://enforcement.xbox.com/Home/HowTo#sub-topic0-6
Xbox Live - Policy and Enforcement
https://enforcement.xbox.com/en-US
Xbox - Feedback
http://xbox.uservoice.com/
Hope this helps.
Grand Theft Auto V Download Free
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Rob Brown - Microsoft MVP