A number of Windows 10 users are still dealing with being unable to sign in or download apps from the Windows Store. This news comes even after Microsoft released a patch earlier this week that was supposed to fix the issue.
Windows 10 patch is coming this week to fix issues with Windows Store sign-ins. Solved soon via an upcoming patch for the operating system. Windows Central contacted Microsoft to ask about the.
The problems, which also extend to opening some of Microsoft's built-in Windows 10 apps like Mail and Calendar, were first reported about a week ago. Microsoft said that a patch to fix the problem would be available this week, and indeed a cumulative update for the OS was released on Tuesday.
Unfortunately, the Windows Store problems have persisted for many users, including ZDNet's Mary Jo Foley, who stated that up to eight app updates are stalled in the store queue. She got in touch with Microsoft who sent out this statement from a spokesperson:
'We are aware that a set of customers are experiencing this issue and we are working to resolve the situation as soon as possible and thank our customers for their patience.'
While the Windows Store problem doesn't appear to be a widespread one, it's certainly annoying for the Windows 10 users who are still dealing with it after one week. Hopefully, Microsoft will be able to fix this issue very soon.
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Source: ZDNet
Hello Tom,
Thank you for contacting Microsoft Community.
We regret the inconvenience you have experienced.
Did you made any changes to your PC?
Are you referring to the games that are downloaded from Windows Store?
Will they give any error message?
You can fix this issue by updating the Games from Windows Store, if you're concerned about Windows Store games. But I see you telling that you can neither download nor update through Windows Store. Also I see you telling there is some problem installing Windows Updates. I suspect that there is some problem with Windows Update components. Try the below mentioned steps and check if they help you in fixing the issue. Before you do that, try to reset Windows Store cache.
Open run command by pressing Windows Key + R and type “WSReset.exe” (without quotes) and Hit Enter. Check if it fix the issue.
Method 1:
Try to run the Windows update troubleshooter and see if it fix the issue:
* Press Windows Key then type ‘troubleshoot’ and hit Enter
* Select “View all” on the left panel and run “Windows update” troubleshooter from the list
* Click Advanced, ensure to check Apply repairs automatically and also select Run as administrator
* Click Next and follow the on-screen instructions to complete the troubleshooting.
Once done, check if it allows you install Windows Updates without any errors.
Method 2:
Step :1
a. Press Windows Key + X.
b. Click on ‘Command Prompt (Admin)
Note: Click ‘Yes’ if it prompts for UAC(User Account Control).
c. Type following commands into the command prompt one after the other
net stop wuauserv
net stop bits
net stop cryptsvc
Keep Command Prompt window opened.
Step :2
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Rename Windows Update folders
At the command prompt, type the following commands, and then press Enter after each command:
ren %systemroot%System32Catroot2 Catroot2.old
ren %systemroot%SoftwareDistribution SoftwareDistribution.old
Then type the following, commands and then press ENTER after each command:
net start wuauserv
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net start bits
net start cryptsvc
Close the Command Prompt window and check if you can install the updates.
Keep us posted for any concerns with windows, we're glad to assist you.